In order to apply for an i-use card you are not required to:
The i-use card is a $20,000 USD limit prepaid card solution offering automated payout and application functionality through our full-service API
Card Genie support system
i-use is a $20,000 USD load limit prepaid card-based corporate payout solution, allowing for the effective management and automation of payroll or payouts to your customers or clients.
The i-use card is supported by Card Genie, our card management platform that can be incorporated into your existing customer systems through our fully-documented API. Features of Card Genie include card management, extending to applications, approvals and loads, card upgrades, float management and more.
All i-use cards are fully funded and the monies held securely in a ring-fenced client account. To learn more see Security of Customer Funds.
The i-use card can be co-branded, giving it a unique design that works to better showcase your brand and provides reassurance and confidence to your existing customers with a card that bears a familiar logo.
i-use provides product management services for companies wanting to launch their own prepaid card brand, but who don’t necessarily want to develop or operate the card programme themselves.
These are the general steps in evaluating your own card program:
- » Details and check list of the programme features
- » Sourcing of necessary partners (Card Printers, Issuer etc.)
- » Card programme viability evaluation
The client will need to provide:
- » Company Due Diligence documentation
- » Prepaid programme feature specification
- » Prepaid programme business plan
When the programme is live, the Issuer will operate, maintain and enforce compliance of the prepaid programme while it is operational. The Client is responsible for the marketing of their programme, as outlined within the provided business plan. If there is a loyalty scheme the Client takes care of this part as well.
Functionality: Card Usage
Use your card worldwide wherever the VISA acceptance mark is displayed
Make cash withdrawals at any ATM which bears the VISA acceptance mark
Your PIN can be changed at any VISA enabled ATM which supports this functionality
Your i-use card can be used at any POS machine that is VISA enabled
Functionality: Account Management
Access online statements in real-time
Check your Balance online, with our IVR and SMS systems or at an ATM
Keep track of your spending with ease
No overdrafts or overdraft fees
Have a bank account
Undergo any credit checks
|The card balance||TRA BAL ACCESSCODE [LAST 4 OF CARD]||TRA BAL 123456 1111|
|Last 3 transactions||TRA TXN ACCESSCODE [LAST 4 OF CARD]||TRA TXN 123456 1111||Lock card||TRA LOCK ACCESSCODE [LAST 4 OF CARD]||TRA LOCK 123456 1111|
|Unlock card||TRA UNLOCK ACCESSCODE [LAST 4 OF CARD]||TRA UNLOCK 123456 1111|
|Card to Card transfer||TRA XFER AMOUNT TO MOBILE ACCESSCODE [LAST 4 OF CARD]||TRA XFER 20 TO +447000000000 123456 1111|
|Load card||TRA LOAD AMOUNT CVC ACCESSCODE [LAST 4 OF CARD]||TRA LOAD 20 111 123456 1111|
|Stop notification||TRA STOP [LAST 4 OF CARD]||TRA STOP 1111|
|Stop all notifications||TRA STOP ALL [LAST 4 OF CARD]||TRA STOP ALL 1111|
Security: Money Loaded
Once funds are received, your prepaid card is loaded automatically
The Client Account
Loaded funds are held in a client account that is controlled by the card Issuer. To protect your funds, i-use doesn't have access to this account. For more information, read about the Security of Customer Funds
The Issuer has to keep a deposit over and above the weekly settlement of all i-use card transactions. This provides our customers with additional security and increased protection of the funds that they load.
No Fractional Reserves
As is governed by the e-money laws within the UK, as regulated by the FCA and enforced by CashFlows Limited. i-use are unable to approve payments on i-use cards unless they have sufficient funds at the time. Additionally, i-use never extends credit to card holders.
Security: Card Safety
The i-use ard has several security features integrated on the card. These are there to ensure that both cardholders and vendors know that the card is genuine, protecting both parties from fraud and unauthorised usage. The features on the i-use card include:
Chip with encrypted PIN
The i-use card must be used at PIN-enabled merchant terminals, requiring a PIN to authorise any transaction
Hot Foil Printing
The i-use card doesn’t have raised numbers, protecting card holders from Zip-Zap machines used to copy card details
3D Secure - Verified by VISA
With Verified by Visa, i-use card holders are protected at more than 300,000 online retailers throughout Europe
The i-use card must be signed on the back in order for it to be valid for use
The cards CVV number is used to authenticate online transactions
Electronic Use Only
The i-use card can only be used where it is possible for merchants to verify that sufficient funds are available, safeguarding against unauthorised usage
The VISA dove hologram glimmers under light at different angles. Check the hologram on your i-use card should you suspect it to be fraudulent
|Get PIN / PIN Change / PIN Reminder||Free|
|LOAD & TRANSFER FEES|
|Card to Card Transfer (by SMS or Website)||2|
|Bank/Telegraphic Transfer (TT)/Salary load||0|
|LOAD AND TRANSFER LIMITS|
|Maximum Load Per Transaction (Bank/Telegraphic Transfer/Salary only)||20,000|
|Maximum Card Balance (15K Euro equivalent)||20,000|
|RETAIL PURCHASE FEES AND LIMITS|
|Retail Purchase Transaction||1.50|
|Retail Transaction Refund||1.50|
|Declined Transaction Fee||1.50|
|Maximum POS & Online Daily Spend||5,000|
|ATM FEES AND LIMITS|
|ATM Withdrawal - USD||2.00%|
|Max 7.50||FOREIGN EXCHANGE CONVERSION FEE|
|Foreign Exchange Markup (for transactions in a currency other than USD)||3.00%|
i-use Card FAQs
How does the i-use card work?
The i-use card is a reloadable prepaid card that looks and functions just like any other VISA card without offering credit facility. Cards are activated, and provided a PIN, over the phone. You may use the card at any POS, online or ATM terminal displaying the VISA® trademark. In order to use the card, you must load funds onto the card. The value of a purchase is then deducted from the funds available on the card.
Does my credit rating or bank account balance matter?
No, you can apply for and obtain an i-use card regardless of your credit rating or bank account balance
How do I manage my Prepaid Account?
Cardholders can transact with and manage their card accounts with the ease of a mobile phone SMS, including making fund transfers, card loading, checking balances etc. The i-use online transacting platform enables all these operations to be performed conveniently
How do I load funds onto the card?
Cards may be loaded by a range of convenient means, including directly from bank accounts, from another i-use card and batch payroll payments. A card can be loaded over and over again and funds are available for use near real-time
Is my account, with full transaction detail and history available for viewing?
Yes, all account and transaction information is available 24/7 online via an account management facility. You can also check your balance and three last transactions anytime via SMS
How secure are these cards? What if a card is lost/stolen?
The cards can be personalised and a PIN is associated with every card. All payments are made through a secure channel. In the event that a card is lost or stolen it can be blocked immediately, locking the funds on the card, and replaced. Exposure to a loss is limited to the amount of funds that exist on the card at any point in time
How does the mobile functionality work?
For full information on the SMS functionality on your i-use card, please see SMS functionality
Can I block a card temporarily?
Yes, you may lock a card temporarily and unlock it at your convenience using SMS. Please see the SMS Functionality section for instructions
How can I apply for a card?
You can apply online by clicking Apply Now. You will need a clear scanned color copy of your Passport and Proof of Address (Utility bill, Rental Agreement or Bank Account) that is no more than 3 months old
When will I receive my card?
You should receive your i-use card within 14 working days of your application being approved. If you fail to receive your card after this please contact our customer support team, details of which can be found within the contact section of our site
May I apply for multiple cards?
The i-use card has a very high spending limit and therefore we have chosen to limit the amount of cards to two per person
When can I start using my Card?
Upon receipt of a prepaid card, cardholders must sign the back of the card in the box highlighted 'authorised signature' and then activate their card as per the instructions provided in the welcome pack. Cards must be activated over the phone before cardholders can access their funds or load funds onto their prepaid card
Is any interest earned on the prepaid account?
There is no interest accrued on the prepaid funds
What are the fees and terms and conditions?
The full Terms and Conditions with fees you can get here: Terms and Conditions
Do the cards have an expiry date?
Yes, the i-use card expires after 3 years. If the cardholder is actively using the card, a replacement will be offered. The validity period is printed on the front of the card
How do I get my PIN?
Your PIN is retrieved through IVR. To activate your i-use card, have your physical card, and your access code ready. Then call +44 207 272 0935 and follow the instructions
What is the minimum balance I have to keep on the card?
There is no minimum balance requirement on the i-use card
What is 3D secure?
3D Secure is a safety protocol developed by VISA to improve the security of online payments. It works as an added layer of security
Why is my card declined at self service petrol stations when I have enough money to cover the bill?
Self service petrol stations do not have the ability to check your balance online. For your security, we cannot authorise this type of transaction
What happens if my application is declined?
The cost of the application will be reversed back to your credit/debit card without extra cost
Can I use my card overseas?
You can use your i-use card anywhere in the world where the VISA Acceptance Mark is displayed
How do I log on to my account?
You can log on to your account here: Account Login